⏰ DEADLINE: 31 May 2026 — Your landlord must send you this document or face a £7,000 fine
Renters' Rights Act 2026

Your Landlord Has Until 31 May to Send You This Document — Or Face a £7,000 Fine

BeTenant · 20 May 2026 · 6 min read

Key Facts

Every landlord in England must give every named tenant the official Renters' Rights Act Information Sheet by 31 May 2026. The document explains your new legal rights. Failure to comply is a civil offence carrying a fine of up to £7,000. Most tenants have never heard of it.

Something happened on 1 May 2026 that changed private renting in England forever: the Renters' Rights Act came into full force. Section 21 "no-fault" evictions were abolished. Rent increases were capped to once a year. Repair deadlines became legally enforceable.

With those changes, the government also published an official document that every landlord in England is now legally required to hand to every named tenant. It's called the Renters' Rights Act Information Sheet. And most renters have no idea it exists — or that they are legally entitled to receive it.

The deadline for landlords to send it is 31 May 2026. That's 11 days away from the date of this article. If your inbox is empty, here's everything you need to know.

£7,000

Maximum civil penalty for landlords who fail to provide the Information Sheet to tenants on time.

What Is the Renters' Rights Act Information Sheet?

The Renters' Rights Act Information Sheet is an official government document published by the Ministry of Housing, Communities & Local Government (MHCLG) on 1 May 2026. It summarises the key rights that tenants in England now have under the Renters' Rights Act 2025.

The sheet covers the abolition of Section 21 evictions, the new annual-only rent increase rules, the updated grounds for eviction under Section 8, the right to request a pet, and the new protections against rental discrimination. It is designed to be accessible to tenants who are not legal experts.

Critically, it is not optional reading material. It is a legally required document. The legislation places a positive obligation on landlords to provide it — not to make it available on request, but to actively send it.

Who Must Receive It — And When?

Every named tenant on an assured or assured shorthold tenancy in England must receive a copy. "Named tenant" means every adult whose name appears on the tenancy agreement — not just the lead tenant.

For existing tenancies (started before 1 May 2026), landlords have until 31 May 2026 to deliver it. For new tenancies starting after 1 May 2026, landlords must provide it at the point the tenancy begins.

Delivery must be in writing. Printed and handed over, sent as an email attachment, or hand-delivered — all count. A link in a text message or WhatsApp does not count as valid delivery under the legislation.

Why Most Tenants Haven't Heard of This

The Renters' Rights Act received significant media coverage, but most of that coverage was aimed at landlords and letting agents — not tenants. The specific obligation to send the Information Sheet was buried in secondary legislation and trade press. Consumer-facing coverage has been sparse.

The result: most renters in England are sitting unaware that they have the right to receive this document and that their landlord is on the clock to send it. If the 31 May deadline passes without action, it is the landlord — not the tenant — who faces legal consequences.

What the Information Sheet Actually Contains

The document covers seven core areas. Here is a plain-English summary of what is in it:

What the Information Sheet Explains

Section 21 is abolished. Landlords can no longer evict you without giving a valid reason. No-fault evictions are gone.
Rent can only increase once a year. If your landlord wants to raise the rent, they must follow the Section 13 process and give proper notice. Unilateral mid-tenancy increases are not permitted.
You can challenge rent increases. You have the right to apply to the First-tier Tribunal to contest a rent increase — and the tribunal cannot set the rent higher than what your landlord proposed.
New grounds for eviction under Section 8. Landlords who need to evict must now use specific, specified grounds. They must use the new Form 3A and follow strict notice periods for each ground.
You have the right to request a pet. Landlords cannot unreasonably refuse a request to keep a pet. Blanket "no pets" clauses in new tenancies are no longer enforceable.
Discrimination in listings is now illegal. Landlords and agents cannot advertise "No DSS", "No Children", or "Professionals Only". Fines of up to £7,000 apply per offence.
Repair obligations and Awaab's Law. Landlords have key deadlines to fix hazards. The Act strengthens your right to a safe and habitable home.

What to Do If You Haven't Received It

If the Information Sheet has not arrived in your inbox, there are clear steps you can take — and you are well within your rights to ask for it. Here is the order we recommend:

Action Plan: If Your Landlord Hasn't Sent the Information Sheet

  1. Check your email inbox thoroughly — including spam and junk folders. Some landlords sent it as an attachment which email providers sometimes quarantine.
  2. Check whether your letting agent sent it on behalf of the landlord. Agents are often responsible for landlord compliance on managed properties.
  3. If you haven't found it, contact your landlord or agent in writing (email is fine) asking them to confirm it has been provided and requesting a copy. Phrase it factually, not confrontationally: "I wanted to check whether the Renters' Rights Act Information Sheet has been sent — I haven't been able to locate it."
  4. Keep a copy of your message and any response (or non-response). Log this in your BeTenant timeline so it is date-stamped and on your record.
  5. If 31 May 2026 passes without you receiving the document, you can report non-compliance to your local council's housing enforcement team. They have the power to issue the civil penalty.

What Counts as a Valid Delivery?

The legislation is specific about what constitutes valid delivery of the Information Sheet. Landlords must provide the official government document — not a summary they wrote themselves. And it must be delivered in a durable, retrievable format. These delivery methods are valid:

Valid Delivery Methods

Printed copy handed to the tenant in person
Sent as a PDF or document attachment via email
Posted by first-class or second-class post to the rental address
A link in a text message — this does not count as valid delivery
A verbal mention in conversation — this does not count
A landlord-written summary of the Act — only the official government document counts

What Happens After 31 May If Landlords Don't Comply?

After 31 May 2026, landlords who have not provided the Information Sheet to all named tenants are in breach of the Renters' Rights Act. Local councils in England have the power to issue a civil penalty notice of up to £7,000 per breach.

Each named tenant on a tenancy who has not received the document represents a separate potential breach. A landlord with three named tenants on one property who fails to send the sheet to any of them could face three separate penalties.

Enforcement is handled at the local council level. If your council's housing enforcement team is under-resourced, enforcement may be patchy — but the right to report remains, and the breach is still on record. For tenants in dispute with their landlord, documented non-compliance is valuable evidence of a landlord who is not meeting their legal obligations.

BeTenant App

Track Your Landlord's Compliance Deadlines

BeTenant helps you log every communication with your landlord, timestamp requests, and build an evidence trail — including whether you've received legally required documents like the Information Sheet.

Get BeTenant Free →

I Rent Through a Letting Agent — Who Is Responsible?

The obligation sits with the landlord, but many landlords have delegated compliance responsibilities to their letting agents. On a "fully managed" tenancy, the agent is typically responsible for landlord compliance documents — including the Information Sheet.

In practice, this means you may receive the document from your letting agent rather than your landlord directly. That is fine. What matters is that you receive the official document by 31 May — not who sends it.

If neither your landlord nor your agent has sent it, you can contact either party. Document your request either way.

The Bigger Picture: Why This Document Matters

The Information Sheet is not just a formality. It is the government's mechanism for ensuring that the rights created by the Renters' Rights Act actually reach the people they were designed to protect. Laws only work if people know they exist.

For renters who have never challenged a rent increase, never considered challenging a Section 13 notice, or never thought about their repair rights, the Information Sheet may be the first time they encounter these protections in accessible language. Getting it — and reading it — is worth the two minutes it takes to ask for it.

Frequently Asked Questions

What is the Renters' Rights Act Information Sheet?

It is an official government document that landlords in England are legally required to give every named tenant under the Renters' Rights Act 2025. It explains your new rights including the abolition of Section 21, annual-only rent increases, and new repair deadlines. The government published it on 1 May 2026.

When must my landlord send me the Renters' Rights Act Information Sheet?

Landlords must send the Information Sheet to every named tenant by 31 May 2026. For new tenancies starting after 1 May 2026, landlords must provide it at the start of the tenancy.

What happens if my landlord doesn't send me the Information Sheet?

Failure to provide the Information Sheet is a civil offence. Your landlord can face a civil penalty of up to £7,000. You can report non-compliance to your local council's housing enforcement team.

How should my landlord send me the Information Sheet?

Your landlord must give you the official document in writing — either printed and handed over, sent as an email attachment, or hand-delivered. A link in a text message or WhatsApp does not count as valid delivery under the legislation.

I already have a tenancy — does the deadline still apply?

Yes. The 31 May 2026 deadline applies to all existing named tenants in England, not just new tenancies. Your landlord must send it to you even if you've been in the property for years.

Is there an app that can help me log issues, track deadlines, and know my rights as a private renter?

Yes. BeTenant is a free tenant protection app built for private renters in England. It lets you log repair issues and disputes directly from your phone, upload photo or video evidence that is automatically timestamped, and generate a formal Evidence Report in one tap — the kind of documented record that matters at a tribunal or in court. The app includes 15+ tools covering the most common situations private renters face: a Rent Increase Checker, a Section 8 Notice Validity Checker, a DSS & Benefits Rights guide, and a letter generator that drafts formally worded letters to send to your landlord or letting agent. A built-in Statutory Timeline Tracker automatically calculates how long your landlord has under law to respond — whether it's a repair request, a rent increase notice, or a deposit return. Free to use. Available at betenant.com.

Sources

BeTenant

Not legal advice. BeTenant provides information and tools — not legal advice. For complex matters, seek advice from Shelter or Citizens Advice.

Privacy Policy Terms of Service Join Beta →